Unreliable Cell Signal in Trucking Dealership Affects Service
SelecTransportation Resources has built a network of premier heavy and medium-duty truck dealerships throughout the Gulf Coast area. Locations include Houston, Beaumont, Corpus Christi, Conroe, and Lufkin. They strive to deliver top-tier service to customers across all aspects of truck ownership. SelecTransportation Resources has built a network of premier heavy and medium-duty truck dealerships throughout the Gulf Coast area. Locations include Houston, Beaumont, Corpus Christi, Conroe, and Lufkin. They strive to deliver top-tier service to customers across all aspects of truck ownership.
THE PROBLEM
SelecTransportation built a new facility located in Crosby, TX, which unfortunately had zero cell service inside. Without reliable reception in the showroom and waiting area, it was difficult to communicate with on-site customers via text notifications.
Dedicated to delivering a superb customer experience, they got in touch with Bolton Install Pros to solve this issue.
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Our Off-Air Passive DAS Process
Consultation
- 30 Minutes
- We listen to all your signal pain points to identify the best solution for you.
Survey
- 1 Day
- Our signal experts visit your site to analyze signal environment and building layout.
- 3 to 4 Days
- Using iBwave, we design a custom system that meets your specific needs.
Review
- 1 Week
- We present our proposal for approval. It includes equipment recommendations, cost, and deployment plan.
Installation
- 2 to 4 Days
- Our certified in-house installer deploy your solution.
THE SOLUTION
While the building is 360K sq ft, the primary area of concern measured 70K sq ft. After a site survey, Bolton Install Pros recommended the WilsonPro Enterprise 4300. It covered all of SelecTransportation’s concerns. Installation took 5 days.
THE RESULTS
Once the commercial cell signal booster was switched on, cell service for all carriers (AT&T, T-Mobile, Verizon, and all their MVNOs) significantly improved in targeted areas. Improved cell service increased the customer experience.
If your business suffers from poor cellular service, don’t hesitate to get in touch with Bolton Install Pros today for a free, 30-minute consultation.
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