Driving Success Through Reliable 5G/4G Connectivity

Porsche Annapolis, part of the Johnson Automotive group, is a premier dealership located in Annapolis, Maryland. From the showroom to the service center, they're committed to delivering an outstanding experience with top-tier customer service. But spotty cellular reception inside the dealership was disrupting that mission.

THE SOLUTION

Cel-Fi GO G43 Passive DAS

While Porsche Annapolis already had a WilsonPro 1300 cell phone booster in place, they wanted to extend coverage to more areas while keeping their current system to save on cost.

To achieve that balance, our team visited the dealership to conduct a comprehensive on-site survey. They measured signal strength, assessed layout challenges, and identified the most effective placement for additional equipment.

Using iBwave, our design team created a unique solution based on the dealership's floor plan and site survey data. We proposed repurposing the existing Wilson 1300 booster to cover the entire second floor and recommended the Cel-Fi GO G43 by Nextivity to enhance coverage throughout the first floor. It's designed to significantly enhance signal strength for AT&T, T-Mobile, and Verizon with industry-leading gain of up to 100 dB. This setup would ensure everyone in the dealership receives reliable connectivity, from cars and IoT equipment to employees and customers.

The proposal mapped out placing the Cel-Fi GO G43 in the dealership's IDF closet, supported by three LPDA donor antennas for strong signal capture and ten broadcast antennas (3 panel/7 dome) to deliver balanced coverage throughout.

As with previous systems, Johnson Automotive's internal team handled the installation themselves in accordance with our suggestions. Once deployed, our team of installers returned to fine-tune and optimize the outdoor donor antennas, ensuring the system delivered maximum performance.

THE RESULTS

Consistent Coverage, Elevated Service

With the Cel-Fi GO G43 in place and the WilsonPro 1300 repurposed for full second-floor coverage, Porsche Annapolis saw a huge improvement in cellular signal reliability throughout.

Service technicians saved valuable time by servicing vehicles in the bay, keeping repairs on schedule and operations running smoothly. Staff across departments experienced better call quality and data performance, improving internal communication and productivity. Customers also benefited from a more efficient, professional service experience.

With robust cellular coverage in place, Porsche Annapolis can continue to provide exceptional customer service without connectivity interruptions.