Reliable Connectivity for a Modern Healthcare Environment

THE PROBLEM Poor Indoor Signal Threatens Clinical Efficiency

Freeman Health System acquired clinic space within a building shared by several independent organizations for the Freeman Fort Scott Hospital. While the location met their operational needs, the newly purchased space suffered from extremely poor indoor cellular signal across all major carriers.

Before opening the clinic to patients, the hospital needed reliable coverage to support day-to-day healthcare operations. Doctors, nurses, and administrative staff depended on mobile devices for internal communication, patient check-ins, and access to digital health records. Tablets and phones used for clinical applications struggled to maintain connections, leading to dropped calls, delayed workflows, and growing concerns around operational efficiency and safety.

Having previously partnered with Bolton Install Pros at Signal Boosters on smaller signal improvement projects, Freeman Fort Scott Hospital reached out again—this time seeking a scalable, high-performance solution for a larger and more complex healthcare environment.

THE SOLUTION Cel-Fi QUATRA 4000c Hybrid DAS

Because Freeman Fort Scott Hospital occupied only a portion of the shared building, coverage needed to be precisely targeted to designated clinical and administrative areas. At the same time, the system had to deliver strong, consistent signal for AT&T, T-Mobile, and Verizon.

Our technicians conducted a comprehensive on-site survey to evaluate the signal environment, building layout, and exact coverage zones. Based on these findings, we identified the Nextivity Cel-Fi QUATRA 4000c as the ideal solution.

The QUATRA 4000c offers industry-leading amplification, scalable coverage, and reliable multi-carrier performance, making it well-suited for medical facilities where consistent connectivity is critical. Our team designed and deployed a customized hybrid DAS solution tailored to the hospital’s specific square footage and operational needs within the shared structure.

THE RESULTS Stronger Signal, Safer Operations, Better Care

Following installation, Freeman Fort Scott Hospital experienced a dramatic improvement in indoor cellular coverage across AT&T, T-Mobile, and Verizon. Staff now enjoy reliable talk, text, and data throughout their clinic space, which has resulted in much smoother communication and faster coordination of care.

Dropped calls have been significantly reduced, patient check-in processes run more efficiently, and access to digital systems is uninterrupted. Patients also benefit from stable connectivity for appointment confirmations and patient portals.

The improved reliability supports safer operations, streamlined workflows, and a better overall care experience, allowing the clinic to be fully prepared to open its doors with confidence and continue delivering high-quality healthcare to the community.